Technical Support

In addition to supporting the Operating System Software and our vertical software packages we also perform data transactions, conversions and provide creative software enhancements tailored to your needs.

We will assist you in designing the most efficient system for your business. We review your current procedures and work with you to optimize your system requirements.

We evaluate your company's volume of data, number of users, reporting requirements and current configurations to develop the solution that is right for you.

Implementation

At PCS Technologies we work closely with your employees to understand and streamline your business. The systems we provide have powerful capabilities to import and export data from other software systems. This minimizes duplicate data entry, enhances data integrity and minimizes the use of your existing investment. 

We integrate multiple servers and operating systems to create a hybrid network that utilizes the best features of each, providing optima performance and functionality.

We will work with you to define, modify and establish internal procedures regarding the management and application of your data. This will produce the most efficient and effective system your money can buy.

With PCS as a member of your team, your system will be customized to the specific needs of your business.

Customization services begin with our software design consultant, who will provide you with a fixed price quote for your software project. Once financial approval is given, the consultant produces a development contract with detailed specifications.

With all PCS custom projects, the highest possible level of programming and quality control services are provided. All custom projects are reviewed by our programming staff to ensure that the integrity of the specifications are preserved.

Every one of our custom projects are rigorously tested by our quality control staff to ensure the documentation is clear, the program operates as intended and your requirements are completely satisfied. Once the review and quality control control is completed, your enhancements are shipped with documentation that outlines every feature and every function.

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